Welcome to Patanjali Wellness

Introduction

We at Patanjali Wellness are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and booking details when you make an appointment or contact us through our website.

How We Use Your Information

We use your information to:

• Process your bookings and appointments
• Provide you with requested services
• Communicate with you regarding your appointments
• Improve our services and website functionality
• Comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@patanjaliwellness.com.

Acceptance of Terms

By accessing and using Patanjali Wellness services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

Services Provided

Patanjali Wellness provides holistic wellness services including Naturopathy, Nature Cure, Yoga Therapy, Panchkarma Detox, and Relaxation Therapies. Our services are designed to promote overall well-being and are not intended to replace medical advice from licensed healthcare professionals.

Appointments and Cancellations

All appointments must be booked in advance. We require a minimum of 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee equal to 50% of the scheduled service cost.

Payment Policy

Payment is due at the time of service unless otherwise arranged. We accept cash, credit cards, and digital payments. All prices are subject to change without prior notice.

Health Disclaimer

The services offered at Patanjali Wellness are complementary and alternative health practices. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult with your physician before beginning any new wellness program.

Liability

Patanjali Wellness shall not be held liable for any adverse reactions or outcomes resulting from participation in our wellness programs. Clients are responsible for their own health and wellbeing.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Patanjali Wellness and protected by copyright laws.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

Refund Eligibility

At Patanjali Wellness, we strive to ensure complete satisfaction with our services. However, refunds are provided under specific circumstances as outlined below:

Cancellation Before Appointment

If you cancel your appointment more than 24 hours in advance, you will receive a full refund of any deposits or prepayments made.

Cancellation Within 24 Hours

Cancellations made within 24 hours of the scheduled appointment will incur a cancellation fee of 50% of the service cost. The remaining 50% will be refunded.

No-Show Policy

If you fail to attend your scheduled appointment without prior notice, no refund will be issued.

Service Dissatisfaction

If you are dissatisfied with the quality of service received, please contact us within 24 hours of your session. We will investigate your concern and may offer a partial refund or complimentary service based on our assessment.

Medical Emergencies

In case of genuine medical emergencies that prevent you from attending your appointment, we will consider a full refund upon submission of appropriate documentation.

Processing Time

Refunds will be processed within 7-10 business days and will be returned via the original payment method.

Non-Refundable Items

Products purchased from our wellness shop are non-refundable unless defective. In the case of defective products, we will offer replacement or store credit.

Final Decision

All refund decisions are at the sole discretion of Patanjali Wellness management. We reserve the right to modify this policy at any time.